Help Centre & FAQ

87p FAQ – Answers to Your Most Common Questions

Everything you need to know about your 87p account — from deposits and withdrawals in PKR to cricket betting, bonuses, VIP levels and the mobile app. Browse by category or scroll through all questions below.

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Help Topics

What Do You Need Help With?

Browse the six most common topic areas. Every question below is drawn from real queries Pakistani 87p players send to support.

Account & Login

Questions about creating your account, logging in with your Pakistani mobile number, resetting your password, OTP verification and keeping your account secure across devices.

Deposits & Withdrawals

How to top up your PKR balance using JazzCash, Easypaisa, Raast or bank transfer, minimum and maximum limits, processing times and how to track your withdrawal status.

Cricket & Sports Betting

How live cricket odds work on 87p, how to place bets on PSL matches and international T20s, cash out rules, void bets and betting on football and esports.

Bonuses & Promotions

Wagering requirements explained, how to claim your welcome bonus, deposit match offers, free spins on slots, cashback deals and what happens when a bonus expires.

VIP Club & Loyalty Points

How VIP tiers work on 87p, how loyalty points are earned on bets and games, what benefits each tier unlocks and how to check your current VIP status from the dashboard.

Mobile App

How to download and install the 87p app on Android or iOS, enabling biometric login, app notifications for live cricket, troubleshooting crashes and updating to the latest version.

All Account Payments Betting Bonuses VIP App

Go to the Register page and enter your Pakistani mobile number, choose a strong password and confirm you are 18 or older. You will receive an OTP on your mobile to verify your number. Once confirmed, your account is active and ready to use. The whole process takes under two minutes.

On the Login page, tap "Forgot your password?" and enter your registered mobile number or email. A reset code will be sent to that contact. Follow the steps to set a new password. If you no longer have access to the registered contact, reach out to the support team via live chat — they will verify your identity and help you recover the account .

No. Each player is allowed one account only. Creating multiple accounts is against platform rules and can result in all accounts being suspended along with forfeiture of any PKR balance. If you have lost access to your original account, use the password reset option or contact support — do not register a new one.

Account locks trigger automatically after several consecutive failed password attempts — this is a security measure to protect your PKR balance. Wait 10–15 minutes and try again with the correct password. If the lock continues, use the password reset option or contact live chat support with your registered mobile number handy.

Contact support via live chat from within your account. For security, changing contact details requires identity verification — you will be asked to confirm some account information before the update is applied. This process typically takes under 15 minutes during normal support hours.

87p supports JazzCash, Easypaisa, Raast, bank transfer, debit/credit cards and mobile wallets. All transactions are processed in PKR. JazzCash and Easypaisa deposits typically reflect within seconds. Bank transfers may take a few hours depending on your bank's processing schedule.

Mobile wallet withdrawals to JazzCash or Easypaisa are usually processed within a few hours. Bank transfers typically take one to two business days. VIP players benefit from prioritised withdrawal processing, which can reduce these times significantly. You can track the status of any withdrawal in your account's transaction history.

Yes, there is a minimum deposit threshold which varies by payment method. JazzCash and Easypaisa have lower minimums suitable for casual players, while bank transfers may require a slightly higher amount. The exact limits are displayed on the deposit screen inside your account before you confirm any transaction.

Withdrawals can take longer if there is an active bonus on your account with outstanding wagering requirements, if your account identity details have not been fully verified, or if there is a high volume of requests being processed. Check your account notifications first. If the withdrawal has been pending beyond the standard window, contact support via live chat with your transaction reference.

87p does not charge its own fees on standard deposits or withdrawals. However, your mobile wallet provider or bank may apply their own transfer charges. Check with JazzCash, Easypaisa or your bank directly if you notice any deductions that do not match your expected PKR amount.

Yes. 87p covers Pakistan Super League fixtures, international T20s, bilateral series and major tournaments like the ICC World Cup. Pre-match and live in-play markets are available, including match winner, top batsman, total sixes, fall of wicket and many more. Head to the Betting section to see all currently available cricket markets.

In-play betting lets you place bets while a match is in progress. Odds update in real time based on the current score, match situation and momentum. Some markets may be briefly suspended after a wicket falls or during a review — this is normal. Place your bet before the odds are suspended and it will be confirmed at the price shown at acceptance.

If a match is abandoned before a result is officially determined, most markets will be voided and your stake returned in full to your PKR balance. Markets that have already been settled before the abandonment will stand. Specific rules for reduced-over matches (D/L method) are outlined in the Terms and Conditions.

Yes. Alongside cricket, 87p covers football — including major leagues and international fixtures — as well as esports titles popular among Pakistani players. The full list of available sports and events is visible in the Betting section once you are logged in.

After you register and make your first deposit, the welcome bonus is credited to your account automatically — no code needed in most cases. Check the Promotions tab in your dashboard to confirm it has been applied. If you do not see it, make sure your deposit met the minimum qualifying amount shown in the bonus terms.

A wagering requirement means you need to bet the bonus amount (or bonus plus deposit) a set number of times before you can withdraw any winnings derived from that bonus. For example, a 10x wagering requirement on a PKR 1,000 bonus means placing PKR 10,000 in total bets before withdrawing. Different games may contribute different percentages toward completing the requirement — sports bets typically contribute 100%, while some slot games may contribute less. Check the specific bonus terms in your account for exact figures.

You can choose to forfeit an active bonus at any time from your account settings, after which you can withdraw your real-money balance. However, forfeiting a bonus means any bonus funds and winnings generated from that bonus will be removed. Your original deposited PKR balance remains available for withdrawal.

All bonuses have a validity window — typically 7 to 30 days from the date they are credited, depending on the specific offer. If the wagering requirements are not completed within that window, the bonus and any associated winnings are removed automatically. The expiry date is always shown in the bonus details within the Promotions tab of your dashboard.

Loyalty points are earned automatically on every real-money bet placed on sports or games. The amount of points earned per PKR wagered depends on your current tier and the type of game. Accumulate enough points to reach the threshold for the next tier and your status upgrades automatically. Your current points balance and progress toward the next tier are visible on the VIP page in your dashboard.

Higher tiers come with better cashback percentages, faster withdrawal processing, higher weekly withdrawal limits, personalised promotions and dedicated account management at the top tiers. Each tier unlocks incrementally better rewards — check the VIP page for a full breakdown of what each level offers.

Loyalty points remain active as long as your account is in good standing. Extended periods of inactivity may affect your tier status — some tiers require a minimum activity level to be maintained each month or quarter. The specific inactivity policy is outlined in the VIP programme terms available on the VIP page.

Visit the Download page for the latest installation instructions for both Android and iOS. Android users download an APK directly from the site. iOS users follow the link to the App Store listing. Make sure to download only from the official 87p site to avoid unofficial versions.

First, check whether an app update is available — most crash issues are resolved in the latest version. If already on the latest version, try clearing the app cache from your phone's storage settings and restarting the app. If the problem continues, uninstall and reinstall the app. Still not working? Contact support via live chat with your device model and Android/iOS version so the team can investigate.

Yes. After your first successful login on the app, go to account settings and enable biometric authentication. The app supports fingerprint unlock and face ID on compatible Android and iOS devices. Once enabled, you can open your account with a single touch or glance — no typing required. This is the fastest and most convenient way to access your 87p account on mobile.

Yes, as long as you allow notifications when first installing the app or enable them in your phone's settings. You can receive alerts for live PSL match kick-offs, odds boosts, new promotions and account activity. Push notifications are particularly useful during cricket season when live odds can shift quickly between overs. You can manage which notification types you receive from the app's notification settings.

About 87p and Who It Is For

87p is an online gaming and sports betting platform built specifically for the Pakistani market. Everything on the platform — from the currency display to the payment options and the sports covered — is tailored for players in Pakistan. Your balance is always shown in PKR. Deposits and withdrawals are handled through the payment methods Pakistanis actually use: JazzCash, Easypaisa, Raast, bank transfers and cards.

The platform covers sports betting with a strong focus on cricket — Pakistan Super League (PSL) fixtures, international T20 matches, bilateral series and major ICC tournaments are all available with pre-match and live in-play markets. Football and esports are also covered for players who enjoy those formats.

Beyond sports, 87p offers a full game lobby with live casino tables, video slots, crash games and more. The VIP programme rewards consistent players with loyalty points, cashback and faster withdrawals as they progress through tiers.

How 87p Handles Your Personal Data

Your account information and transaction data are handled in accordance with the platform's privacy practices, detailed in the Privacy Policy. 87p uses SSL encryption across all account and payment pages. Login pages verify your identity using OTP on new devices, and biometric authentication is available on the mobile app for an extra layer of protection.

87p will never ask for your password through live chat, email or any other channel. If you receive a message claiming to be from 87p support and asking for your password or full card details, do not respond and report it through the official live chat inside your account.

Responsible Gaming at 87p

Gaming is entertainment. 87p provides a set of responsible gaming tools accessible from your account dashboard at any time. You can set daily, weekly or monthly deposit limits to keep your spending within a budget you are comfortable with. Session time reminders can be configured to alert you after a set period of play. If you feel you need a break, a temporary account suspension option is available and takes effect immediately.

These tools are there for every player — not just those with a problem. Using them from the start is simply good practice. If gaming is no longer enjoyable or is affecting other areas of your life, visit the Responsible Gaming page for guidance. 87p is available to adults aged 18 and above only.

Still need help? If your question is not answered in this FAQ, use the live chat button inside your account for direct support. The team is available 24/7.

Useful Links

Looking for something specific? Here are direct links to the most-visited sections:

18+ only. Gambling involves financial risk. Please only play with money you can afford to lose and make use of the responsible gaming tools in your account.
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Why 87p
  • All balances in PKR
  • JazzCash & Easypaisa deposits
  • Live PSL & cricket betting
  • 350+ casino & slot games
  • VIP loyalty rewards
  • Biometric app login
  • 24/7 live chat support
  • Responsible gaming tools
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18+ only. Please play responsibly. Gaming involves financial risk.